Dojo Media Co. Privacy Policy

Dojo Media Co. (“we”, “our”, “us”) is committed to protecting the privacy and personal data of our clients, website visitors, and business partners, meeting the standards set by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect information such as:

• Name, business name, and contact details
• Email addresses, phone numbers, and project details
• Website interaction data (IP address, device, cookies)
• Social media handles (where applicable)

Information is collected via our website, email, phone, meetings, events, and marketing activities.

2. Purpose of Collection

Your personal information may be used to:

• Respond to enquiries, deliver quotes, and manage projects
• Provide video marketing and production services
• Improve our website, products, and marketing communications
• Send you service updates, promotions, and newsletters (with opt-out options)
• Fulfil legal, regulatory, and contractual obligations

3. International Data Transfers

Dojo Media Co. may transfer personal data overseas when:

• Outsourcing editing, post-production, or marketing services to trusted international partners and vendors
• Storing or processing data using third-party technology providers with servers based outside Australia

We take reasonable steps to ensure international partners and service providers comply with stringent privacy and security standards.

4. User Controls

You have control over how your data is used, including:

• Requesting access to or correction of personal details
• Withdrawing consent or unsubscribing from marketing communications at any time (links provided in each email)
• Managing cookie preferences through browser settings

5. Disclosure of Personal Information

Information may be shared:

• With trusted service providers, including overseas contractors
• If legally required by authorities
• In connection with business transfers, subject to legal safeguards

We do not sell or rent personal information.

6. Security and Storage

We employ robust security measures such as encryption, access control, and staff training to protect personal data from unauthorised access, misuse, or loss.

7. Complaints and Dispute Resolution

If you believe your privacy rights have been breached, you may lodge a complaint by following these steps:

• Contact our Privacy Officer at info@dojomediaco.com
• We will promptly investigate and respond
• If unsatisfied, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC)

8. Cookies and Analytics

Our website uses cookies and analytics tools. You may refuse cookies via browser settings, but doing so may affect site functionality.

9. Changes and Effective Date

This policy is subject to regular review. Updates will be posted with the revised effective date.

Contact

Dojo Media Co. Privacy Officer
Email: info@dojomediaco.com